MTAM Smart Cities / Smart Government Advisory Council
Email us at Government@GoMobileMichigan.org
PLEASE NOTE: Membership in MTAM is required to participate in Advisory Councils. Membership information is available at this link.
What is mGovernment?
mGovernment is often defined as the provision of government services via mobile devices. In truth, it is much larger, and includes such areas as:
- transformation of government services via mobile technologies
- providing access for government workers to enable increased efficiencies
- providing access to citizens anytime, anywhere
- defining the rules by which public data are accessed and managed
- defining appropriate levels of government transparency vs. the need for data security
A 2013 conference in Sacramento, CA provides excellent insights into the mGovernment conversation.
What are the challenges of mGovernment?
- To increase citizen participation and use of government services, government entities need to offer government resources and information in a variety of mobile formats for easier accessibility
- Many countries, states, communities, have not yet adopted legislation for data and information practices that spell out the rights of citizens and the responsibilities of data holders
- Wireless and mobile network infrastructure, though widely available, are not yet immediately available to all citizens
The importance of mGovernment
Government needs to make technology investments and build systems that will support the way people are communicating and interacting today and for the future. The widespread use of mobile devices signifies the changing needs and expectations of the public, and government at all levels - local, state and federal - must now be able to deliver services and information anytime, anywhere.
The case for mGovernment is motivated by:
- the ubiquity of mobile technology use in the U.S.
- opportunities to use mobile technologies to improve the efficiency of service delivery in government
- innovations in mobile technologies that can fuel innovation in new government services and delivery of those services
- the need for improved transparency through increased access to government data and information
The benefits of mGovernment include:
- Helps front-line workers do more with less in the face of shrinking workforce and budgets, but allows them to increase their productivity at the same time
- Transformation / modernization of public sector organizations
- Added convenience and flexibility
- Makes citizen interaction with government easier; requiring less of their time, money and effort
- Ability to reach larger numbers of people than would be possible thru all other means available
- Citizens become part of the solutions; mobile technologies enable a shift from one-way service delivery to a more collaborative model of service; citizens play a more active role rather than being passive recipients, thereby transforming delivery
Why MTAM has formed a Smart Cities / Smart Government Advisory Council:
As part of MTAM's effort to address the challenges around mGovernment efforts and ensure that Michigan is leading the way in local, state, national and international initiatives driving growth in this sector, the trade association has activated a statewide mGovernment Advisory Council. This council is tasked with assisting the trade association with development of resources, events, policy recommendations, strategies, and educational / networking opportunities for those working in local, state or federal government and with mobile/wireless technologies interested in providing services to the government sector.
The overriding goal of the advisory council is to facilitate the use of mGovernment initiatives to drive improved access to and performance of government entities.
MTAM Smart Cities/Smart Government Advisory Council Objectives:
- Providing recommendations to government entities regarding: policies, strategies, security issues, resources, etc.
- Assist MTAM in the development and implementation of strategies that will increase the use of mobile/wireless technologies by government entities
- Identify training needs that will benefit the government community and the mobile/wireless community related to mGovernment initiatives
- Examine proposed and existing mGovernment regulations; recommend positions MTAM should consider supporting and provide information as to the reason for that recommendation
- Identify information that is recommended for dissemination to MTAM membership
- Assist MTAM in developing a database of mGovernment expert speakers that the association may refer for speaker requests
- Identify Michigan-based mGovernment mobile/wireless services providers that may be recommended in-state and nationally
- Promote MTAM resources to mGovernment-focused members of the government and mobile/wireless industries to facilitate new business opportunities, education, talent recruitment, etc.
- Facilitate relationships for MTAM within the government and mobile/wireless communities
- Promote MTAM content in social media and promote events sponsored by the trade association to the government and mobile/wireless communities
- Other items as defined by the council which may be beneficial to MTAM and its mission of growing the use of mobile/wireless technologies within government